1. PublicSafetySchool.Com/Food & Safety - Courses count toward discounts on insurance premiums for my employer?
A. Your employer mighr require you to take the TIPS, ServeSafe, or other alcohol safety course so that they will get an insurance discount. Our PublicSafetySchool/Food & Safety Alcohol Seller/Server safety course is basically the same thing as the TIPS course, so it is likey accepted by our employer's insurance provider. any insurance providers accept our course, but every insurance company have different regulations so please ask your employer, Some of our biggest insurance company clients include Centrex, Liquor Training, and USLI.
2. Does PublicSafetySchool.Com/Food & Safety offer live on-site training courses?
A. No, PublicSafetySchool.Com/Food & Safety only offers courses online. Please consult your local telephone directory if you would like to attend a live classroom setting. We're sorry, but we do not have any information to provide about when or where live training classroom be scheduled.
3. I do not have a reliable internet connection , Can I still take the course online?
A. If you frequently exprience problems with your Internet service on a specific computer, PublicSafetySchool.Com highly recommend you take the course on a different computer. Often times friends, family menbers, employers, career placement centers and public libraries can offer use of alternative computers.
4. Why does the dial-up version of courses cost more than the high-speed version?
A. Oftentimes students who enroll in dial-up courses need more technical assistance than students who take high-speed Internet courses. Dial-Up students call our Customer Service department at a much higher rate than students with high speed Internet connections. Additionally, many of the customer service calls received from dial-up students are not actually problems with course, itself. Often times these problems include the use of outdated software, outdated operating systems, lack of basic program installed, or misunderstandings of general computer operations. For these reasons, we must charge an addition to support these students.
5. My city or county is not listed on the website. Can I still take the course online?
A. If your city county is not listed on our list of "Approved Cities and Counties" that means that your local regulatory agencies (usually the Health Department) has not officially approved PublicSafetySchool's courses as a means to satisfy their course requirements. Oftentimes, local health departments accept our training courses even though the city or county has not yet officially approve it. We oftentimes find that a health department may already accept our course,even though they have not contacted us to tell us they have approved it.
In these cases, you will need to contact your local health department and ask them if they will accept our generic version course. The reason courses may be listed for other counties in your area is because those counties have already approved PublicSafetySchool.Com as an official means for satisfying their food safety requirement. Ultimately, your local health department will have the final say as to whether or not they will accept this course. If you find that your local health department is accepting our course, but it is not listed on our website, please let us know, we can add it.
6. I don't have a printer attached to my computer, How do I print my certifcate?
A. You have the ability to reprint your certificate from any computer with an Internet connection and a printer attached to it., if this is not the computer you originally took the course on. You will need to find a computer with a printer available, and go to the Login to your account again using the username and password you used to take the course, if you forgot your username and password, please call 1-888-360-TRNG to have one of our service representative look it up for you. Then choose "resume course in progress" and it will forward you to the end of the course. You will have an option to print certificate here.
7. When does my certification begin? When can I start working?
A. your certification becomes effective immediately upon completion of the course. You wll need to print your certificate after you complete the course and/or exam. Then take the printed certificate to your employer when it arrives in the mail. You do not need to wait for your permanent certificate to begin working. If the course you are taking offers a printable permanet certificate, you will need to print two copies. You should give a copy to your employer and keep the other for your own records. You may begin working immediately. You will not receive anything in the mail.